Patients who require home visits should, whenever possible, contact the surgery between 08:00 and 10:30 on the day they require a home visit. For this service please telephone or get someone to telephone on your behalf, 02920 498 181, or ask someone to attend the surgery on your behalf to arrange a visit.
Home visits are conducted approximately between 12:00-14:30, although there may be times when a doctor may attend later in the afternoon.
Home visits are reserved for patients who are genuinely housebound and who are not able to leave the house for any reason, including those in residential and nursing homes. We will only visit if the patient's clinical condition prevents them from travelling to the surgery and they are deemed to have a medical condition that neccessitates acute medical care.
Please remember that several patients can be seen in the practice during the time it takes a Doctor to make one home visit. Additionally, there are better facilities for examining and treating patients at GP surgery. If you are able to visit the shops, hairdressers, dentist, or hopistal appointments, you are able to afford the same respect for the the GP in attendance at the practice.
The receptionists will ask for some information as to why a home visit is required as it helps the doctors to plan their visits accordingly. The Doctors may decline to visit the patient and offer an appointment at the surgery if they feel that is it more appropriate.