All our staff respect and observe the strictest rules of confidentiality.
Arrangements can be made if you require to speak to any member of staff in confidence.
Why does the NHS collect information about you?
Your doctor and the team of health professionals caring for you keep records about your health and any treatment or care you receive from the NHS. This information will either be written down (manual records) or held on computer (electronic records). These records are then used to guide and manage the care you receive.
You may also be receiving care from organisations outside the NHS (like social services). If so, we may need to share some information about you so that everyone involved in your care can work together for your benefit. Whenever this is necessary, your information will be handled in the strictest of confidence and will be subject to the principles of confidentiality.
Health Data Collection and Health Observatory
The staff at this practice record information about you and your health so that you can receive the right care and treatment. We need to record this information, together with the details of the care you receive, so that it is available each time we see you.
The information recorded about you may also be used for reasons other than your personal care, for example, to help to protect the health of the general public, to plan for the future, to train staff and to carry out medical and other health research or studies.
Thus, we are involved in a health observatory based on anonymized patient information. The reasonable security measures and anonymisation processes are in place to comply with the relevant data protection regulations. If you would like to opt out of this data collection scheme, please let your doctor know and your records will not be collected for use for this Observatory. This will not affect your care in any way.
If anything to do with the Observatory or derivate research would require that you provide additional information about yourself, you will be contacted by your GP to see if you are willing to take part; you will not be identified in any published results.
You have a right of access to your health records. If at any time you would like to know more, or have any concerns about how we use your information, please ask reception for more details.
A list of published research using the THIN database is available upon request.
Please telephone 020 7501 7540 or email THIN@visionhealth.co.uk for a copy.
Everyone working with or for the NHS has a legal duty to keep information about you confidential.
If you wish to see a copy of the information we hold about you, you can make a Subject Access Request or SAR. These requests must be made in writing to the Practice Manager, by emailing or sending a letter and must include your full name, your up-to-date contact details, date of birth and NHS number, if available. Furthermore, you must include details, such as relevant dates/time periods, episodes of treatment etc. Where necessary we may require acceptable proof of identification and address, such as: a birth certificate, marriage certificate, passport or driving license or other documentation, such as: bank/building society statements, recent utility bill, tax certificate or letter from the Department of Work and Pensions.